Deputy chief information officer - enterprise applications
Company: CT State Community College
Location: Hartford
Posted on: October 14, 2024
Job Description:
Details: Posted: September 12, 2024 Level: Management /
Confidential (Executive 2) Hours: Full-time, 40 hours per week
Closing Date: The committee will begin review of applications
immediately. Applications must be submitted by 5:00pm (EST) on
Wednesday, October 9, 2024. Location: CSCU System Office 61
Woodland Street Hartford, CT 06105 **This position is not remote**
For more information, please visit the campus website or
www.ct.edu/hr/jobs Connecticut State Colleges & Universities
Mission: The Connecticut State Colleges & Universities (CSCU)
contribute to the creation of knowledge and the economic growth of
the state of Connecticut by providing affordable, innovative, and
rigorous programs. Our learning environments transform students and
facilitate an ever-increasing number of individuals to achieve
their personal and career goals. CSCU Vision: The Connecticut State
Colleges and Universities will build on its long and successful
history by working collectively - within and across institutions -
and by engaging external partners to increase the number of
students pursuing and completing personally and professionally
rewarding certificate and degree programs, improving their social
mobility, and helping the state to meet its current and future
workforce demands. CSCU Equity Statement: The Connecticut State
Colleges and Universities commits to bold and disruptive change by
actively identifying, naming, and dismantling structural racism,
systemic poverty, and other barriers; establishing equitable and
anti-racist policies and practices; and empowering students,
faculty, staff, and administrators to advance racial, social, and
economic justice. Our core collective responsibility is to
continuously assess practices and policies and transform the world
we live in by eliminating inequities. Anticipated Start Date:
November 2024 Position Summary: The Deputy Chief Information
Officer Enterprise Applications (DCIO-EA) leads a collaborative and
transparent organization working with executive leadership and
department managers to align technology needs, advocate for
opportunities to create efficiencies, and proactively adapt
technology and processes to support CSCU's strategic business
objectives. In addition, this role is responsible for budget
management, vendor relationships, contract negotiation and delivery
of existing Enterprise Application services, while continuously
improving stability, quality, and efficiency across CSCU. Example
of Job Duties: Under the direction of the CSCU Chief Information
Officer, theDeputy Chief Information Officer- Enterprise
Applications is responsible for effective performance in these
essential duties:
- Serve on the CSCU CIO's Cabinet to provide advice and guidance
related to enterprise applications and to coordinate efforts with
other IT leaders.
- Provide technology vision and leadership for the development
and implementation of Enterprise Application initiatives that
create and maintain a competitive advantage supporting strategic
business initiatives.
- Responsible for governance, planning, and execution of
Enterprise Applications initiatives as required to meet the
business needs of CSCU.
- Collaborate with the CSCU-SO, CT State and CSUs leadership team
in developing and executing strategic and operational plans as they
relate to Enterprise Applications.
- Oversight of Enterprise Applications currently leveraged by CT
State Community College, the four 4 State Universities, and Charter
Oak. The core Enterprise Applications include Ellucian (Banner ERP,
Banner Self-Service, DegreeWorks, CRM Recruit, CRM Advise, Ellucian
Experience, ILP), TouchNet, Hyland OnBase, Blackboard and WebFocus
Argos and any software solution procured to integrate with said
applications, e.g., EMS (Event Management System), Everbridge,
Simplicity, Modern Campus, etc.
- Provide supervision, direction and leadership for Enterprise
Application operations and the IT professionals who support the
technology which includes advising on personnel decisions, such as
staffing, hiring, firing, evaluation, promotion, and training of
employees.
- Manage Enterprise Application vendors and service provider
relationships. Negotiate license agreements, scopes of work,
service level agreements and product issue resolutions.
- Ensure compliance with IT governance, security policies and
data privacy, identifying and addressing any compliance
issues.
- Prepare and manage the Enterprise Application budget.
- Participate in creation and maintenance of the Department's
Activity Based Costing model, KPIs and SLAs.
- Responsible for tracking Enterprise Applications operational
tasks and projects in the designated departmental project
management tool.
- Collaborate with the CIOs, Deputy CIO, and the Enterprise
Application staff from the CSCU institutions, Charter Oak, and the
community colleges, sharing pertinent information, including
contract negotiations, SLA, opportunities for multi-institution
initiatives and serves as the conduit for escalating concerns
regarding products and services with the Enterprise Application
vendors.
- Identify and resolve project management and cross-functional
issues as they apply to operational processes pertaining to
Enterprise Applications, as well as recommending solutions for
system wide issues, bringing such to the attention of the CIO and
steering committees.
- Foster a positive and engaging work environment for each team
member by promoting skill development, coaching for improvement and
growth, inspiring others through words and actions, ensuring
positive employee and embracing CSCU mission, vision, and core
values. This posting includes qualifications, experience and skills
but is not limited to the full duties and responsibilities that is
stated within the job description. Minimum Qualifications: Master's
degree in Business Administration, Finance, Accounting, or a
related field together with a minimum of seven (7) years of
technology management experience in Higher Education OR a
Bachelor's Degree and minimum of ten (10) years of equivalent work
experience. Incumbents are required to have demonstrated advanced
knowledge and abilities in the following:
- Ability to form effective working relationships across all
levels of the organization.
- Proven track record of successfully managing and leading an IT
organization focused on diverse and highly integrated enterprise
applications.
- Demonstrated success in effectively managing through influence
and managing directly by prioritizing tasks which meet business
requirements and deadlines.
- Experience working in a matrix management organizational
structure.
- Ability to solve complex problems; creatively and resourcefully
resolve elevated issues while applying sound judgment and
accountability.
- Project Management experience overseeing the successful
completion of large and complex enterprise projects. Candidates
must possess proven ability to effectively work with culturally,
linguistically, and ethnically diverse faculty, staff, and
students. They are expected to have excellent oral and written
communication skills along with strong Information technology
literacy skills such as Microsoft Office (Word, Excel, Outlook,
Teams etc.). Preferred Qualifications:
- Extensive Experience: Over 10 years of technology management
experience in Higher Education, with a focus on enterprise
applications.
- Leadership Skills: Experience leading, multi-unit, diverse IT
teams and complex IT projects.
- Technical Expertise: Deep knowledge of enterprise applications,
specifically extensive experience with Ellucian's Banner ERP system
(especially the Student System) and working with this vendor.
- Vendor Management: Experience in managing vendor relationships,
contract negotiations, and service level agreements.
- Project Management: Experience with Project Management
disciplines (e.g., PMBOK) and experience with large-scale project
implementations.
- Compliance and Security: Experience with IT governance,
security policies, and data privacy regulations as they relate to
student and employee data.
- ITIL and IT Service Management: Experience utilizing ITIL
frameworks and IT Service Management practices.
- Communication Skills: Excellent oral and written communication
skills, with the ability to engage effectively with diverse
stakeholders.
- Problem-Solving Abilities: Demonstrated ability to solve
complex problems and make sound decisions under pressure. Starting
Salary: Minimum Salary; $165,083 approximate annual plus excellent
State of CT medical insurance, retirement, and related fringe
benefits. The salary will be based on the selected candidate's
qualifications such as education and job-related experience, and
internal equity. We offer a comprehensive benefits package to help
you stay well, protect yourself and your family, and plan for a
secure future. Benefits include generous leave policies; several
retirement plans; and many choices for comprehensive health
insurance. You also have access to many additional benefits to save
for retirement, protect your family & more with supplemental
benefits. Tuition reimbursement may apply if applicable.
Application Instructions: To apply you must submit a cover letter
and resume. The cover letter may be entered as text in the
corresponding box, or it can be uploaded as a combined file with
the resume. Incomplete applications or those submitted after the
closing date will not be considered and links to other sources to
view resumes are not acceptable. For more information or to apply
via our website at www.ct.edu/hr/jobs Selection Procedure:
Following the closing date, application materials will be evaluated
by a selection committee. Candidates selected for further
consideration will be limited to those applicants who are best
qualified based on the minimum and preferred qualifications and who
have submitted all the required documents by the closing date and
time listed on the job announcement. Candidates who have been
selected and approved to Interview will be contacted, and finalists
will be recommended for further consideration by the Hiring Manager
for final selection and recommendation for employment. Background
Screening: All employment, if offered, is contingent upon proof of
citizenship or employability under the requirement of the
Immigration and Control Act (IRCA) and the successful passing of a
background check, including granting permission to contact current
and previous employers for verification. CSCU is committed to
providing a safe campus community. Background investigations
include reference checks, a criminal history record check and, when
appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination CSCU does not discriminate
on the basis of race, color, religious creed, age, gender, gender
identity or expression, national origin, marital status, ancestry,
present or past history of mental disorder, learning disability or
physical disability, veteran status, sexual orientation, genetic
information or criminal record. The following persons have been
designated to handle inquiries regarding the non-discrimination
policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice-president of
Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).
CSCU IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER,
M/FH63532dE5M
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Keywords: CT State Community College, New Britain , Deputy chief information officer - enterprise applications, Accounting, Auditing , Hartford, Connecticut
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