Customer Service Associate

Location: Smithfield
Posted on: November 11, 2024

Job Description:

Adecco is currently assisting a local client seeking an experienced Customer Service, Customer Relations Representative in Smithfield, RI. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service, Customer Relations Representative include but are not limited to the following:

• Serve as a customer advocate.

• Verbal and written communications with customers.

• Review and process incoming letters and email.

• Work closely with field management, category managers, and other departments to resolve customer questions/issues.

• Research product questions on proprietary brands.

Candidates must meet the following Customer Service, Customer Relations Representative requirements for consideration:

• Must be available to work first or second shift depending on needs of business

• Minimum of 2 years customer service experience working with internal/external customers

• Excellent interpersonal and problem-solving skills

• Excellent communication skills, both verbal and written

• Proficient in MS Office Preferred

• 2 years experience in inbound customer call center preferred

• 2 years retail experience preferred

• Bi-lingual a plus

• Associates or Bachelor degree preferred

Start time will be scheduled between 1PM and 4PM & Training classes will be held from 8:30 - 5PM Monday to Friday.

Pay for this position is $13.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Keywords: , New Britain , Customer Service Associate, Administration, Clerical , Smithfield, Connecticut