Culinary Operations Manager

Company: Emma's Torch Inwood
Location: New York
Posted on: November 1, 2024

Job Description:

About the RoleThe Culinary Operations Manager will be responsible for overseeing all catering sales and operations in NYC and Washington, D.C. This includes implementing and developing sales strategies, expanding our client base, and managing the overall profitability of catering operations at Emma's Torch Inwood. The successful candidate will directly oversee the execution of catering orders and events with the culinary team, ensuring appropriate staffing, inventory, and the overall success of the catering program.Key Responsibilities

• Sales and Business Development
  • Manage client outreach and relationship-building to develop and maintain existing partnerships while expanding our client base to drive revenue growth for catering as well as CPG
  • Constantly seek to improve culinary offerings and operating procedures based on client feedback strategy in alignment with operational and budgetary goals as outlined by leadership
  • Manage catering booking software and client databases
  • Maintain a strong working knowledge of NYC and DC catering and event markets by attending industry events, pursuing networking opportunities, enhancing brand visibility
  • Catering Operations
    • Collaborate with Culinary Director on culinary program and menu development
    • Partner with culinary teams to confirm appropriate staffing, inventory, and other resources for event success
    • Be the lead staff member for all events, execute them to industry and organizational standards
    • Ensure accuracy and timely preparation of all catering orders
    • Effectively integrate student-staff into the catering process and contribute to their learning outcomes
    • Advance development of catering SOPs
    • Financial Management
      • Track and report to Operations Director all key financial data and sales projections for catering operations
      • Maintain budget projections and goal setting to reflect both nonprofit and social venture elements of the organization

Keywords: Emma's Torch Inwood, New Britain , Culinary Operations Manager, Executive , New York, Connecticut