Service Director

Company: Grovehouse
Location: New York
Posted on: November 1, 2024

Job Description:

Grovehouse is a hospitality company seeking a dedicated professional to lead our dining room team. Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork.Key Responsibilities:

• Inspire, support, and direct Dining Room team members to provide exceptional guest experiences.
• Lead with the Grovehouse values of mentorship and leading by example.
• Promote internal growth and professional development for our team members.
• Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets.
• Motivate, Educate, and engage the team through leading pre-shift meetings and team trainings.
• Support dining room team members during service, assist with steps of service, and ensure the team is safe and secure at all times.
• Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc.Requirements:
  • Effective communication skills.
  • Fair and consistent management style.
  • A strong wine & spirit foundation.
  • Knowledge of ResyOS.
  • Attention to detail.
  • Ability to adapt to difficult situations with patience and grace.
  • Forward-thinking mentality and willingness to contribute ideas.
  • Positive, supportive attitude.
  • Availability to work nights, weekends, and holidays.Preferred:
    • Italian wine knowledge.Equal Employment Opportunity: Grovehouse does not discriminate in employment based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Keywords: Grovehouse, New Britain , Service Director, Executive , New York, Connecticut