General Manager

Company: Metcma
Location: New York
Posted on: November 17, 2024

Job Description:

The Edison Club, Rexford, New York - www.EdisonClub.comThe Edison Club is a member-owned, private country club offering 27 holes of championship golf, an Olympic size swimming pool, four clay tennis courts, full-service dining and banquet and meeting facilities to Capital Region families seeking an active lifestyle. Since 1904, we have maintained our longstanding traditions of being a warm and welcoming haven for families and providing superior recreational facilities for our members and their guests. Our membership options are designed for all levels of interest in golf, swimming, tennis, and social.POSITION OVERVIEWThe General Manager is responsible for the successful management and leadership of all aspects of the club including its activities and the relationships between the club and its members, guests, employees, and community. He or she will establish and administer service, fiscal, and operational standards and quality performance guidelines for all operating functions and staff. The General Manager directly manages the entire staff, directs the work of all department managers, develops, implements, and monitors the budget and the quality of the club's offerings to ensure member and guest satisfaction.RESPONSIBILITIES

• Oversee and provide leadership, direction, supervision, and guidance to key support leaders, including Superintendent, Head Golf Professional, Director of Membership and Communication, Director of Food & Beverage, Bookkeeper, and Member Services.
• Develop and maintain a positive culture of excellence where members, guests, and employees can thrive.
• Create and manage a strong organization through excellent hiring, training, and performance management.
• Be a professional and positive representative of the club who is visible, engaged, and available to members, guests, staff, and the community.
• Advise and support the Board of Directors in developing and maintaining the club's strategic plan.
• Ensure department heads have effective operating procedures and monitor their adherence to those procedures.
• Develop a fiscally responsible and achievable club budget and manage the operations to meet it.
• Develop and communicate recommendations for a capital improvement strategy, along with ROI analysis, which will enhance the experience for members and their guests.
• Collect feedback from members to assist in developing future strategies and decisions.
• Provide monthly updates to the Board of Directors about the status of club operations.
• Develop and execute a successful marketing plan to grow membership.
• Ensure adherence to all applicable laws and regulations.CANDIDATE QUALIFICATIONSThe ideal candidate should have:
  • 5-7 years management experience in hospitality or club operations, preferably as a General Manager or Assistant General Manager.
  • Demonstrated and proven experience in budget development, fiscal management, strategic planning, revenue generation, staff management, and customer service.
  • Experience in creating successful programming which is designed to maximize the guest experience as well as existing and potential revenue opportunities.
  • Demonstrated written, verbal, and interpersonal communication skills.
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including evenings/weekends.
  • Proven leadership qualities including the ability to inspire, mentor, and energize staff to perform to their highest level.
  • Positive attitude, professional conduct, and appearance in all situations.SALARY AND BENEFITSSalary is commensurate with qualifications and experience. The Club offers a competitive benefits package.HOW TO APPLYPlease send your resume and personalized cover letter indicating why you believe you can be an asset to the club to: Rick Spoth via email to President@edisonclub.com. Interviews will be conducted by a three-person panel in person or via Zoom. This is an expedited hiring process as the Club has been without a General Manager and we are heading into our busiest season. The successful candidate would be expected to begin work as soon as possible.
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Keywords: Metcma, New Britain , General Manager, Executive , New York, Connecticut