Social Media Operations Manager
Company: VirtualVocations
Location: Jackson Heights
Posted on: February 5, 2025
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Job Description:
A company is looking for a Social Media Support Operations
Manager.
Key Responsibilities
Manage brand reputation by responding to comments and complaints
across social media platforms
Identify issues and trends, collaborating on escalated concerns and
resolving user problems
Lead and develop a high-performing team while maintaining
interdepartmental relationships
Required Qualifications
2-4 years of relevant experience in Social Media and/or Customer
Support
High school diploma or equivalent required
Experience in program management to enhance user experience
Strong collaboration skills and self-motivation
Trust and Safety experience is a bonus
Keywords: VirtualVocations, New Britain , Social Media Operations Manager, Executive , Jackson Heights, Connecticut
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