IT Service Specialist
Company: VirtualVocations
Location: Flushing
Posted on: October 28, 2024
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Job Description:
A company is looking for an IT Service Specialist to support a
global remote workforce.
Key Responsibilities
Provide proactive and ad-hoc support for hardware, applications,
and integrations
Onboard new employees and manage user access and compliance
settings
Collaborate on improvement efforts and contribute to knowledge base
articles
Required Qualifications
3+ years of technical support and/or customer service
experience
Working knowledge of PC support, systems administration, and
operating systems (Windows, Mac, Linux a plus)
Proven ability to troubleshoot complex technology issues
Experience providing remote technical support via chat, phone, and
video
Kindness, empathy, flexibility, patience, and commitment
Keywords: VirtualVocations, New Britain , IT Service Specialist, Other , Flushing, Connecticut
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