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Maitre D'

Company: Union Square Cafe
Location: New York
Posted on: November 1, 2024

Job Description:

An iconic restaurant with over 35 years of history, Union Square Cafe draws inspiration from Italy, France, and Northern California cuisines. Award-winning and beloved by locals, the restaurant offers a unique dining experience in a fresh and contemporary environment.The Maitre D' is a vital member of the Service team, overseeing bookings, initial hospitality, and a warm goodbye. They must have a firm grasp on the restaurant's operations at all times to seat guests and fill the restaurant efficiently, supporting the dining room and kitchen teams.Responsibilities include:

  • Supporting a culture of Enlightened Hospitality
  • Creating a welcoming environment for guests
  • Providing accurate wait times and 'finding the yes' for guests
  • Communicating with guests, management, service staff, and the kitchen
  • Working efficiently and composed under pressure
  • Understanding reservations booking strategies and Sevenrooms functions
  • Coordinating with management to 'build the book' and boost cover countsRequirements:
    • 2+ years of guest-facing experience in a restaurant
    • Passion for guest experience and hospitality
    • English fluency, additional languages a plus
    • Ability to stand or walk for long periodsBenefits:
      • $10.65/hr + tips
      • Full Health, Dental, and Vision insurance within a month
      • Paid Time Off and Parental Leave
      • Dining credit and discounts throughout the USHG family of restaurants
      • Eligibility for the USHG Digital Wallet and 401(k) matching
      • Employee Referral Program, Mentor Programs, and Career Development support

Keywords: Union Square Cafe, New Britain , Maitre D', Other , New York, Connecticut

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