Portfolio Recovery Associate

Company: VirtualVocations
Location: Hartford
Posted on: November 14, 2024

Job Description:

A company is looking for a Portfolio Recovery Associate to assist customers in resolving their accounts.

Key Responsibilities

Contact existing customers to assist in resolving their accounts
Work with customers to establish reasonable repayment terms
Maintain detailed records of work actions and ensure compliance with debt collection laws

Required Qualifications

At least one year of previous collections experience
Familiarity with CRM systems, telephony systems, and Microsoft Suite
Understanding of compliance regulations and consumer lending principles
Flexibility to work overtime and alternative shifts when needed
Ability to display empathy in customer interactions

Keywords: VirtualVocations, New Britain , Portfolio Recovery Associate, Other , Hartford, Connecticut

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