Tech Enablement Lead
Company: VirtualVocations
Location: Far Rockaway
Posted on: February 4, 2025
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Job Description:
A company is looking for a Tech Enablement Lead, Community
Support.
Key Responsibilities
Develop the vision and strategy for Global Channels & Routing,
building consensus on the roadmap and prioritization
Mentor and lead a team of experienced Platform Managers, fostering
a collaborative and high-performing environment
Collaborate closely with cross-functional partners to deliver
end-to-end user journey experiences
Required Qualifications
12+ years of product or platform management experience
5+ years of experience in a management role with direct reports
Strong understanding of customer transactions and operational
workflows in a global multi-business environment
Experience with online help experiences, personalization, and
prediction
Familiarity with data science, analytics, and machine learning
concepts
Keywords: VirtualVocations, New Britain , Tech Enablement Lead, Other , Far Rockaway, Connecticut
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