Loss Prevention Lead
Company: DICK'S Sporting Goods
Location: Garden City
Posted on: October 31, 2024
Job Description:
At DICK'S Sporting Goods, we believe in how positively sports
can change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!OVERVIEW:ROLE
RESPONSIBILITIES:The Loss Prevention Lead serves primarily to
mitigate and reduce losses through the deterrence of external theft
and the execution of key operational programs. The LP Lead will
model customer engagement behaviors to detect and deter shoplifters
and provide service to all customers. LP Lead will also act in
compliance with the Company policy Engaging Law Enforcement when
all attempts at service do not deter theft. Assists in monitoring
store compliance with policies related to safety, operational
controls and Merchandise Expose Standards (MES) execution. LP Lead
may also assist in external/internal investigations, as well as
promoting store awareness around addressing theft and operational
controls.Internal and External Theft Deterrence and Awareness
- Monitors customer and teammate traffic in the store for
potential theft activity while following Company standards of dress
code, addressing concerning behaviors typically attributed to
shoplifting activity or internal theft.
- Completes detailed and accurate incident reports in LPMS for
all recoveries, shoplifting events, and grab & go activity.
Follows-up with local authorities for after the fact external case
resolution and prosecution.
- Create an inclusive in store environment where everyone
(teammates and customers) feels welcome, safe, and is treated with
respect.
- Requires 100% ability to walk sales floor, stockrooms and
office areas during duration of shift.
- Ability to deescalate incidents involving confrontation by
Athletes exhibiting concerning behavior.Management of Loss
Prevention Programs
- Support, promote and actively demonstrate company values
related to customer engagement.
- Provide ad hoc support for the general needs of the business as
necessary.
- Participates in Shrink Coach meetings, new hire orientation and
conduct frequent training sessions with store teammates.
- May assist store Shrink Coach with execution of Shrink Business
Plan on a limited basis.
- Conducts MES sweeps, fitting room checks and safety standards
when athlete traffic is slow.
- Adhere to established policies and procedures related to
safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.TEAMMATE
TRAITS:Our Leadership Competencies set the bar of what great people
leaders look like. They define the behaviors of leaders that can
drive the business and build great talent. Here are the
competencies we expect from our Store leaders:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & AlignsQUALIFICATIONS:
- 1- 3 years of prior LP or educational experience in Loss
Prevention preferredTargeted Pay Range: $19 - $27. Starting rate of
pay may vary based on factors including, but not limited to,
location, experience and position offered. The actual hourly rate
will equal or exceed the required minimum wage applicable to the
job location. We also offer a generous suite of benefits. To learn
more, visit www.benefityourliferesources.com.
Keywords: DICK'S Sporting Goods, New Britain , Loss Prevention Lead, Professions , Garden City, Connecticut
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